Privacy Policy

We respect your rights to make informed choices about the collection and the use of your personal information. This privacy policy tells you about our online collection and use of information that identifies you personally so you can make an informed choice about using this site.

This site is operated by Computus Australis ABN 38 145 754 231. By accessing and using this website, you understand and agree that:

  1. We may retain the information collected and may store and access that information indefinitely
  2. The information may be used in jurisdictions where the privacy laws may be different and less protective than those of your home jurisdiction
  3. We may use this information for a variety of purposes including direct marketing (unless you tell us not to direct market to you).

Information collected from this website

When you visit this website, information such as the site that referred you to us, your internet service provider and email address, navigational and personal information may be collected automatically as part of the sites operation. We may use this information to generate user profiles.

Occasionally, we may ask you to provide information on online forms. For example, we may ask for your user name, password, full name, telephone number, email address and postal address. You may decline to provide any online information. However, in certain cases, if you do not provide that information, then we may not be able to process your transaction or request online, and you may therefore be precluded from taking advantage of our online services. We may store the information collected indefinitely.

Cookies

When you visit this website, we provide a cookie to your browser which it stores in the browser directory of your computer’s hard drive. A cookie is a piece of data that contains information about the user. Use of a cookie is in no way linked to any personally identifiable information while on our site. Cookies offer you many advantages. For example, your registration information is stored, as may be your navigational activities. This means that you may save time because you do not need to re-enter information such as your password each time you enter our website. We may also be able to enhance your experience of our website using the information the cookies gather.

You may nominate to reject or delete a cookie. Your browser should contain information on how to do this. If you do so, you can still access our website, although you may be limited in some uses of the website.

Files

We use IP addresses to gather statistics and to assist in the administration of the website. This enables us to analyse trends, track your movements and gather broad demographic information. IP addresses are not linked to any personally identifiable information.

Security

We are serious about security. We want you to be comfortable that any information you enter on the website is secure. When you submit information, it is protected both online and off-line.

Our policy is that your information is only accessed by people who need to see it. Our staff are trained on this policy and we are constantly retraining our staff and revising our procedures to ensure that this policy is adhered to. In addition to this, the servers on which we store your personally identifiable information are located in a secure environment to prevent someone from breaking in and stealing that information.

Use of information collected

We may use the information for various purposes including processing your transaction or request, customer service, development of new products or services, direct marketing and marketing analysis or determining other information we think you might like to see. For any of the above purposes we may contact you by electronic or other means. We may share the information with our subsidiaries and related companies.
We will not otherwise provide the information to any third party other than when we are required to do so by law, or if we believe that it is necessary to comply with the law, respond to a claim or to protect our rights, property or the safety of our employees, customers or the public, or when we require a third party to carry out functions on our behalf. In the case of any third parties carrying out functions on our behalf, these third parties will have access to information to the extent needed to perform their functions, but may not use it for other purposes.

You may ask us not to send information

You may complete the online request to not receive marketing or other information we may otherwise send to you. You may complete such a request at any time. You should note that even if you ask us not to send material to you, we may not be able to prevent our subsidiaries and related companies from sending such information. You will need to ask them directly to cease sending such information. 

Linked sites

We cannot be responsible for the policy or practices of linked sites so we recommend that you consider their privacy polices separately. 

Are you under 18?

We do not want to collect personal information from any one under the age of 18. If you are under 18, you should not enter any information on this website.

If you have a complaint

If you think that we have not followed our privacy policy, please advise us of your concerns by completing the ‘Contact Us’ section of this website. 

Changes to our privacy policy

We may change the terms of this privacy policy at any time. If we change this policy we will post the revised policy on this website. We recommend that you review the privacy policy whenever you visit our website. 

Access and correction

You can request to access, update or correct your information (subject to any exemptions which may be applicable under the Australian privacy legislation) by contacting us at the details set out below.

Contact Us

For any enquiries please fill out the form in the ‘Contact Us’ section of this website, and a representative will be in contact with you shortly.

Areas marked with an asterisk * are compulsory fields.